When my daughter emailed me to say she needed a plumber at the home she and her fiancé bought in February, I didn’t hesitate: Ben Franklin Plumbing of Denver. I replied, gave her the website and telephone number and told her that Ben Franklin would be who I would call. I heard from her in a couple of days and the leak they had been experiencing was all taken care of. She was pleased.

About a week later I opened my mail to find a thank you note from Ben Franklin Plumbing Denver’s Megan Jusseaume. It was a very nice, handwritten noted thanking me for the referral and it included a certificate for a free pizza. I knew Ben Franklin was a good plumber, but this is just a great, and unexpected, example of the best customer service I can think of.

I’m sold. Plus I liked the pizza. Thanks Megan. When I need a plumber, I’ll call Ben Franklin.

Thanks,

Jeff-Denver, CO

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