John D.

I would like to tell you about my experience with the plumbing at our two units at Hillcrest Condos.  I bought my condo about 25 years ago, it had normal repairs over the years but nothing major.  About 3 ½ years ago I purchased another unit which was in good repair.  In December of 2008 both units had dripping faucets and poor plumbing under the sinks.  The tubs also dripped water and I know from the past experience that finding the correct parts for the old faucets was next to impossible.  I had heard about Ben Franklin Plumbing on KOA radio and Tom Martino and decided to call.  Drilon D., from Ben Franklin came out and did a COMPLETE inspection of the plumbing at both units for free.  We went over the list for each unit plus my “TO DO” list (need to keep mama happy) and came to a decision on what we would like to do.  The work was scheduled and three technicians came out and the plumbing was done at both units in one day.   The work done by Ben Franklin Plumbing was first class.  They answered all of my questions on replacement items, how things worked and cleaned up after each fix or install.  We had one minor problem with the tub replacements but one call and within two hours they were here and the problem was taken care of at no cost.  It was so nice to hire professionals to do the work and have it done correctly and give us a good night’s sleep.

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