Jim M.

It has been a little more than four months since Benjamin Franklin Plumbing replaced the drains in my bathroom.  It was a job I was dreading and had put off, time & again, because of its complexity and the problems I expected to rear their ugly heads.  The original plumbing was done in the twenties and was accomplished while the house was under construction, with lead pipes, wipe joints, hidden traps & J bends.  Some had been run through floor beams and concrete walls.  I called several plumbers and received as many answers.  Some were reluctant to drop by and inspect the job and others talked themselves and me in the bargain, out of the job because my expectations were high and I did not want to rebuild the entire bathroom.  When I saw the Benjamin Franklin Plumbing truck across the street from my house I walked over to watch.  The work was in process at a house very close to the same vintage as mine as I wanted to see how the work was being done.  I asked a lot of questions and received very friendly answers from very friendly plumbers who were doing an exceptionally good job.  Steve the owner, especially, was easy to talk to, quick to respond and very interested in my problem and how it may be solved.  The end result is every bit as good as I expected.  I am very satisfied.  Now when I see a Benjamin Franklin truck parked in front of a house I have the urge to knock on the door and tell the resident he or she made a wise choice.  But, of course, that won’t be necessary.  Soon they will know, first hand, and become the booster I am.

Leave a Reply