As we all know, no individual or group or business is ever “perfect” and our family knows from a recent experience that the Benjamin Franklin franchise in Denver, is no exception to that rule.  However, very few, if anyone, especially short-sighted or greedy businesses, have ever reacted to their imperfection(s) at our residence as that franchise did.  Not only did that franchise react with promptness and complete professionalism, but equally important with more then-we-expected financial compensation in the form of labor and parts without charge for/after a hot water heater inspection, where the original problems involved a kitchen faucet and related plumbing.  For that, I predict a long and prosperous future for that franchise.  WAY TO GO BFP!

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